I CANT ACCESS TO MY GITHUB

[JoseSanmartin1999]

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I have another GitHub account linked to a personal email address. I had it authenticated between my PC and my mobile device, but my mobile device was stolen, and now GitHub is asking me to enter a code that will be sent to that device. I've tried: downloading the app on my new device and changing my password, but nothing works.

I've tried contacting technical support, but I haven't received a response. I'm desperate; my thesis and projects are there, dating back to when I was 17, and I need to recover my account now.

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• I have read the above statement and can confirm my post is relevant to the GitHub feature areas Issues and/or Projects.

[israil-fakir]

If you have any recovery codes saved:

1. Go to the GitHub login page and enter your username/password.

2. When GitHub asks for the 2FA code, choose “Use a recovery code”.

3. Enter one of your saved recovery codes.

4. Once logged in, immediately reset your 2FA and add your new device.

If you don’t have recovery codes or any backup method:
You’ll need to wait for a response from the GitHub Support team

[JoseSanmartin1999]

I wait it for almost two weeks for an answer, and i need a proyect that is there for monday

[israil-fakir]

😢